Privacy Policy

1 Data Controller Information

For the purposes of this Privacy Policy, sa444 is the data controller responsible for your personal data. The sa444 platform is operated at sa444.app and is directed at adult players located in Bangladesh. All enquiries relating to your personal data, including access requests, correction requests, and deletion requests, should be directed to our support team in writing.

Contact details for data-related enquiries:

• Platform: sa444.app
• Data enquiries email: [email protected]
• Operating hours: Daily, Bangladesh Standard Time (BST, UTC+6)
• Response time: Within five business days of receiving a written request

2 What Data We Collect

sa444 collects personal data from you in the course of providing its services. The categories of data we collect, and the context in which each category is collected, are described below.

2.1 Registration Data

When you create a sa444 account, we collect the following information:

• Full legal name
• Date of birth
• Email address
• Mobile phone number (Bangladesh-registered)
• Username and hashed password
• City and country of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar)

2.2 Identity Verification (KYC) Data

To comply with age verification requirements and applicable anti-money laundering obligations, we collect:

• Government-issued identity document (National Identity Card, passport, or driving licence)
• Proof of address documentation (where required for enhanced verification)
• Selfie photograph for liveness verification (where required)

2.3 Transaction Data

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we collect records of those transactions including:

• Transaction amount (in Bangladeshi Taka, ৳)
• Payment method type and masked account/card identifier
• Transaction date, time, and reference number
• Deposit and withdrawal history

sa444 does not store full card numbers, CVV codes, or mobile banking PINs. Payment processing is handled by our payment partners under their own applicable security standards.

2.4 Gameplay & Betting Data

We record gameplay and betting activity on the sa444 platform, including game sessions, bet amounts, outcomes, sports markets accessed, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical & Device Data

When you access the sa444 platform, we automatically collect certain technical information from your device and browser, including:

2.6 Communications Data

When you contact sa444 customer support by email or any other written channel, we retain records of that correspondence, including the content of your messages, your contact details, and the date and time of each communication. This data is used to resolve your enquiry, to improve our support service, and for quality assurance purposes.

3 How We Use Your Data

sa444 uses your personal data only for legitimate, specified purposes. We do not use your personal data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process personal data are as follows:

• Account administration: Creating, maintaining, and managing your sa444 player account, including processing deposits, withdrawals, and bonuses.
• Identity and age verification: Confirming that you meet the 18+ age requirement and that your account details are accurate and genuine.
• Fraud prevention and security: Detecting and investigating suspicious activity, unauthorised account access, money laundering, bonus abuse, and other forms of misconduct.
• Legal and regulatory compliance: Meeting our obligations under applicable anti-money laundering and responsible gaming requirements.
• Customer support: Responding to your enquiries, resolving disputes, and improving our support processes.
• Platform improvement: Analysing aggregated and anonymised usage data to optimise the sa444 website, improve game offerings, and enhance user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and news about sa444 events — but only where you have opted in to receive such communications. You may opt out of marketing emails at any time by contacting [email protected].
• Responsible gaming monitoring: Identifying patterns in player behaviour that may indicate problem gambling and proactively offering support tools where appropriate.

4 Cookies & Tracking Technologies

sa444 uses cookies and similar technologies (including local storage and session storage) to operate and improve the platform. A cookie is a small text file placed on your device by the sa444 website when you visit. Cookies do not contain executable code and cannot access other data on your device.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will impair the functionality of the sa444 platform, including your ability to log in and maintain an active session. Disabling analytics or marketing cookies does not affect your ability to use the platform.

Instructions for managing cookies in commonly used browsers are available in each browser's own help documentation. sa444 does not control third-party cookies that may be set by payment partners or analytics providers operating on our platform.

5 Data Sharing & Third Parties

sa444 does not sell or rent your personal data to any third party. We share personal data with third parties only in the following limited circumstances:

5.1 Payment Processors

To process your deposits and withdrawals, sa444 shares the necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, and card-network processors for Visa and Mastercard transactions. Each payment partner operates under its own privacy policy and applicable data security standards. sa444 shares only the minimum data necessary to complete each transaction.

5.2 Identity Verification Providers

Where automated KYC verification tools are used, your identity documentation may be processed by a third-party verification provider operating under contractual obligations to sa444 that restrict their use of your data to the purposes of verification only. Such providers are not permitted to use your data for their own marketing or commercial purposes.

5.3 Legal Disclosure

sa444 may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where we are required to do so by applicable law or a valid legal order. In such cases, sa444 will disclose only the data that is specifically required and will, where legally permissible, notify the affected account holder of the disclosure.

5.4 Business Transfers

In the event that sa444 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to the treatment of your personal data that result from it, prior to the transfer taking effect where this is practicable.

6 Data Retention & Security

sa444 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and operational requirements. The following retention principles apply:

• Active account data: Retained for the duration of your account registration and for a minimum of five years following account closure, in accordance with applicable record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction, consistent with anti-money laundering requirements.
• KYC documents: Retained for the duration of the account and for five years following account closure or the completion of the relevant compliance obligation, whichever is later.
• Support correspondence: Retained for up to three years from the date of the relevant interaction, unless a longer retention period is required for ongoing dispute resolution.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier.

6.1 Security Measures

sa444 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sa444 platform
• Encrypted storage of passwords using industry-standard hashing algorithms
• Access controls limiting personnel access to personal data on a strict need-to-know basis
• Regular security assessments and vulnerability monitoring
• Two-factor authentication (2FA) available for player accounts

While sa444 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights, sa444 will notify affected account holders promptly in accordance with applicable legal requirements.

7 Your Rights as a Data Subject

As a user of the sa444 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered on your account. sa444 will respond within five business days of receiving a valid request.

sa444 will not charge a fee for processing data subject requests in ordinary circumstances. Where a request is manifestly unfounded, repetitive, or excessive, sa444 reserves the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons for that decision.

8 Policy Updates & Contact

sa444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and, where appropriate, notify registered players by email.

Your continued use of the sa444 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you disagree with any change to this policy, you should cease using the platform and may request account closure by contacting our support team.

8.1 Children's Privacy

The sa444 platform is strictly for adults aged 18 and above. sa444 does not knowingly collect personal data from individuals under the age of 18. If you believe that a person under the age of 18 has registered an account or provided personal data to sa444, please notify us immediately at [email protected]. Upon confirmation, we will promptly close the account and delete the associated personal data.

8.2 Links to Third-Party Sites

The sa444 platform does not contain links to external third-party websites in its content areas. However, if you access sa444 via a referral link or promotional partner, please note that those third-party websites operate under their own privacy policies, for which sa444 accepts no responsibility. We encourage you to review the privacy policy of any third-party site you visit.

8.3 Contact for Privacy Enquiries

All privacy-related enquiries, data subject requests, and concerns regarding sa444's data practices should be submitted in writing to:

sa444 is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy enquiry, you may have the right to raise the matter with the relevant data protection authority in your jurisdiction.